Diesel Service Advisor
Description
Hiring Diesel Service Advisor
Shift: Monday to Friday 7am to 4pm
Pay: $19 to $23
What we offer our Service Writers:
Comprehensive Benefits Package which includes:
- 401(K) Company Match
- Overtime Eligible
- Medical, Dental, Vision, Disability, Supplemental and Life Insurance, Health and Dependent FSA
- Employee Assistance Program
- Paid Time Off
- Employee Stock Purchase Plan
- Employee Discounts
- Tuition Covered Colleges or Tuition Assistance Programs
- Potential quarterly bonus pay based on company performance
- Immediate holiday pay
Qualifications: What you need to bring
Receive red tags from drivers, process work orders; coordinate equipment with Driver Services and Customer Service; assign jobs to mechanics; and coordinate farmed out equipment with outside vendors.
- Processes work orders.
- Communicates with Safety/Service Providers about work order write-ups.
- Coordinates with Driver Services and Customer Service regarding equipment in shop (time estimates, etc.).
- Plan daily work load (repair orders/assign jobs) and coordinates with Shop Supervisor regarding workloads.
- Inspect all repair orders for info on warranty repairs and make sure all repairs are put under the proper reason code,
- Coordinate as required with the warranty department to ensure sure all units outsourced for repair are under warranty.
- Maintain and update the shop DNR work log.
- Handle all shop calls for units in and out of shop for repair.
- Coordinate with the On road department and handle all road calls within 75 miles of the shop.
- Provide all Owner Operators copy of a completed repair order when repairs have been completed.
- Work with the Parts department and make sure all parts are ordered for units needing repair.
- Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
- Perform additional duties as assigned by leadership.
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories